Cookie Policy
FC Hartlepool
Effective Date: 10 June 2026
1. Introduction
This Cookie Policy explains how FC Hartlepool (“we”, “us”, “our”) uses cookies and similar technologies when you visit our website.
This policy should be read alongside our Privacy Policy, which explains how we collect, use, and protect personal information.
By continuing to use our website, you consent to the use of cookies in accordance with your selected cookie preferences.
2. What Are Cookies?
Cookies are small text files stored on your computer, smartphone, tablet, or other device when you visit a website.
Cookies help websites function effectively, remember user preferences, improve user experience, and provide website owners with information about how their website is used.
3. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the operation of our website and cannot be disabled through our systems.
They may be used for:
Website security
Form submissions
Cookie preference settings
User session management
Online ticketing and booking functionality
Without these cookies, certain parts of the website may not function correctly.
Performance and Analytics Cookies
These cookies help us understand how visitors use our website and enable us to improve content, functionality, and user experience.
We may use:
Google Analytics
Through Google Site Kit and other Google services, we collect information such as:
Pages viewed
Time spent on pages
Visitor journeys
Device information
Traffic sources
Where possible, IP addresses are anonymised.
Google Search Console
Provides information about how visitors find our website through Google Search.
Bing Webmaster Tools
Provides search performance insights from Microsoft Bing.
User Experience and Behavioural Analytics Cookies
To improve the usability and effectiveness of our website, we may use services such as:
Hotjar
Hotjar helps us understand how visitors interact with the website by analysing:
Mouse movements
Click activity
Scrolling behaviour
Navigation patterns
Device type
Browser information
The information collected is used to improve website design and user experience and does not directly identify individual users.
Functional Cookies
These cookies allow the website to remember preferences and settings such as:
Cookie consent choices
Website preferences
Embedded content settings
These cookies help provide a more personalised browsing experience.
4. Ticketing, Payment and Event Cookies
FC Hartlepool may use third-party services for:
Event registrations
Ticket purchases
Online payments
Membership sign-ups
These providers may place cookies on your device to support secure transactions and website functionality.
Examples may include:
Ticket Tailor
Stripe
Embedded event booking systems
Please refer to the relevant provider’s privacy and cookie policies for further information.
5. Legal Basis for Using Cookies
Under the Privacy and Electronic Communications Regulations (PECR) and UK GDPR:
Strictly necessary cookies do not require consent.
Analytics, marketing, and behavioural cookies require your consent before being placed on your device.
FC Hartlepool will request your consent before enabling any non-essential cookies.
6. Managing Your Cookie Preferences
When you first visit our website, you will be presented with a cookie banner allowing you to:
Accept all cookies
Reject non-essential cookies
Manage your cookie preferences
You may change your preferences at any time through your browser settings or website cookie controls.
Useful resources:
7. Third-Party Cookies
Some cookies may be placed by trusted third-party providers whose services are integrated into our website.
Examples may include:
Google Analytics
Google Search Console
YouTube
Facebook
Instagram
Hotjar
Stripe
Ticket Tailor
These providers may process information outside the United Kingdom.
Where data is transferred internationally, appropriate safeguards are implemented in accordance with UK GDPR requirements.
For more information, please review the relevant third-party privacy policies.
8. Information Collected Through Cookies
Depending on the cookie type, information collected may include:
IP address (often anonymised)
Browser type and version
Device information
Operating system
Pages visited
Time spent on pages
Referral sources
Website interactions and behaviour
This information is generally collected in aggregated form and is not used to directly identify individual visitors.
9. How Long Cookies Are Stored
Cookies may be stored as:
Session Cookies
Temporary cookies that are deleted when you close your browser.
Persistent Cookies
Cookies that remain on your device for a defined period after your visit.
Retention periods vary depending on the cookie provider and purpose.
10. Changes to This Cookie Policy
FC Hartlepool may update this Cookie Policy from time to time.
Any changes will be published on this page and will take effect immediately upon publication.
We encourage visitors to review this page periodically.
11. Contact Us
If you have any questions regarding this Cookie Policy or our use of cookies, please contact:
FC Hartlepool
Grayfields Enclosure
Jesmond Gardens
Hartlepool
England
Email: info@fchartlepool.com
Website: www.fchartlepool.com